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Documentation

Getting Started

Welcome to MovePool Documentation.

On this page, you will find the necessary information about how to use MovePool App.

You can navigate easier and faster with the navigation on the left.

Shippers & Freight Brokers

Login

When you first visit MovePool App, you need to login to your account.

Your login-information is sent to you by email when you register on MovePool.com homepage.

  • Simply type your registered email address.
  • Enter the password that we sent to you.
  • Click “Login” button.
Login screen

After you log in successfully, you will see the main page of the app and a notification on the bottom right corner.

welcome screen

This is the Post Load page. You will post the loads on this page. But before you post any loads, you need to add carriers first.

Carriers

-Adding Carriers

Navigate to Carriers section on the left. Click +New Carrier button.

Login screen

You will see “Add Carriers” pop-up.

Simply fill the blanks with necessary information.

  • Carrier’s phone number. (Optionally, the load information will be sent to this phone number. So please enter a valid phone number.)
  • Carrier’s email address. (Optionally, the load information will be sent to this email. So please enter a valid email.)
  • Carrier’s name.

 

After you fill all the blanks you can choose primary contact preference.

Then click + button.

You will have successfully added the carrier. You can add unlimited carriers here.

-Editing Carriers

Click any carriers you want to edit.

Double click on any of the entries.

After you make changes, click + button.

-Removing Carriers

Click on remove button on the right.

There will be a pop-up to verify your order.

Click yes.

Double click on any of the entries.

After you make changes, click + button.

Post Load

-Setting Location

Navigate to Post Load section on the left.

Type the pick-up address.

Type the drop-off address.

Adding Instruction

Click “+add instruction” on pick-up location.

  • Type the name of the person in charge for pick-up location.
  • Type the phone number of the person in charge for pick-up location.
  • Add instructions.
  • Click OK.

Click “+add instruction” on drop-off location.

  • Type the name of the person in charge for drop-off location.
  • Type the phone number of the person in charge for drop-off location.
  • Add instructions.
  • Click OK.

-Setting Time

You can set the time for the load.

  • Set the date.
  • Set the time.

-Setting Price

You can set the price if you want. Remember that this is optional. You can get quotes from carriers.

  • Click +set price.

-Adding Job Note

You can add a job note for the details of the load.

  • Click and fill the blank.

-Choosing Carriers

You should choose carriers to post the load.

  • Click Choose Carriers.
  • Select carriers. You can select one or multiple carriers for the load.
  • Click Post.

Loads

-Viewing Posts

Navigate to the Loads page. You can see the loads information.

  • Pick-up location
  • Drop-off location
  • Status
  • Offers
  • Minimum Offer
  • Asked Fare
  • Pickup Due

-Viewing Load Information

Click the load you want to see details.

-Cancelling Loads

You can cancel the loads on load details pop-up.

  • Click Cancel Load button.
  • Click Yes.

The load will be cancelled.

-Accepting Responses

You can see the responses to your loads.

Gray: No response from carrier.

Green: Carrier accepted your offer.

Yellow: Carrier offered a counter bid.

You can accept one of the responses. When you accept a response, the load status will be changed to dispatched and you will see this page:

Carriers

Notification

You (as a carrier) will be notified by our system via either email or sms (optional).

This is what you will see if your shipper / broker set default contact method as sms.

This is what you will see if your shipper / broker set default contact method as email.

Viewing Load Details

You will see this page after you click the link on the notification email/sms.

You can see the load details.

  • Pick-up Location
  • Drop-off Location
  • Time
  • Total distance and average driving time

You will see this page after you click the link on the notification email/sms.

You can see more load details if your shipper/broker adds.

  • Pick-up Location
  • Drop-off Location
  • Time
  • Total distance and average driving time
  • Offered Price
  • Notes for pick-up location.
  • Notes for drop-off location.
  • Notes for the load.

-Accepting the offer

You can accept the offer if your shipper/broker sets the price.

  • Click accept button.

You will see this page after you accept an offer.

-Counter Bid

You can offer a counter bid if you don’t like the price.

  • Click Counter Bid button.

You will see a notification and your counter offer.